Shipping & Returns

Some items, such as handguns and ammunition, may not be legal to ship to your State. Please check local and state laws prior to purchasing. It is YOUR responsibility to check your local laws prior to placing an order. All firearms will be shipped to an FFL holder in your State for transfer. They will typically charge a nominal fee for the transfer that you will be responsible for paying. All shipping charges are applicable to the lower 48 States. If you are outside if this area please email us for a quote prior to purchase. All Powder and Primer orders will incur an additional $40 hazardous shipping fee. This fee will be billed separately from your initial order. Power and Primers CAN NOT be shipped in the same order. A hazardous shipping fee will applied to each order. Oversized accessories, this does not apply to firearms, may incur and extra shipping charge. If you have a question on shipping charges please ask and we will be happy to let you know prior to making the purchase. Shipping flat rate only applies to the lower 48 states. HI, AL, Canada, Australia, New Zealand and other locations will be contacted to provide actual shipping charges.

Returns and Cancellations

Should the need arise; we will do our best to cancel an order at no charge provided that it is cancelled by 5:00pm on the day of order. We work fast to fill orders, so please contact us immediately if you need to cancel an order. If an order cancellation request occurs after 5:00pm on the date the order was placed, it is agreed that the customer will pay incur an 8% cancellation fee. This is to help offset costs incurred by Immortal Arms.

All non-defective returns are subject to a 10% restocking fee. Customer is also responsible for return shipping charges. If a prepaid return label is provided, it will be deducted from the refund (in addition to the 8% restocking fee). All returns must be received within 30 days from the date of purchase or they will be refused. Please do not return an order prior to receiving a return authorization. Returns not receiving prior authorization will be refused. Ammo cannot be returned due to safety reasons (no exceptions). Please use the Live Chat or “Contact Us” form to receive a return authorization.